1st paying customers, and 2nd non-rev passengers. Ok, I'm just trying to figure out how the upgrade list works (I'm silver medallion). The rep said we would not be waitlisted for Delta One on a trip to South America. To upgrade on Delta.com, select the Trip Summary and choose the option to purchase with cash rather than using miles. Then by all means come on up and enjoy! We thank you every time. Here is my situation, I checked in and I was 6 on the list for an upgrade to Delta one. I'm just trying to understand how this all works lol. For the benefits I get from medallion status. Who is more deserving of D1 seats? My best guess is they were non-revenue passengers. A reader asked me something that I thought other travelers would be interesting in learning. They dont want to take our benefits from us just as we dont want to take their benefits from them. Aug 4, 2021 10:00am. For an explanation of our Advertising Policy, visit. Tbh when I saw the headline, I knew how this was going to go. The technology is great because having that information at your fingertips is powerful. I am glad that airlines do that for their employees but dont think it should be done before paying customers get their benefits. Sign up for the free daily TPG newsletter for more airline news! I took pix of empty seats n made a list along with upgrade list via email to D. Response was you always get wants you want ask the Red its next time !!!! All of this is automated. Upgrade list Ok, I'm just trying to figure out how the upgrade list works (I'm silver medallion). Most medallion flyers are so insufferable. . Totally unethical for them to do this, but I know for a fact that it does happen. Yes, it happens. Dont like the way your paid you have two options, quit or negotiate a better contract. And to answer the other persons question who should get the upgrade, the paying passenger or an employee who contributes to the management of the airlines to keep things afloat ummm, surely you dont think one is above the other they are both worthy and just like its a perk for the paying passenger, its a perk for the employee! Its not about entitlement or perks. The Same-Day Confirmed option is complimentary for Diamond, Platinum, and Gold Medallion members of Delta. You want to be upgraded to delta one THEN PAY FOR IT. Today Im wrapping up my series on upgrade policies for domestic carriers in the United States. My dad has worked at Delta for years, actually starting back with Northwest before the merger. The topic of whos more deserving you know what youre doing and youre eluding too the fact you think employees are less deserving.. its not an interesting topic its an entitled one and you lost this battle. Most recently, there was a storm approaching the East Coast and flight operations along the eastern seaboard looked to be closed for two to three days. On some flights the upgrades dont activate as an auto-upgrade, but the seating becomes complimentary and if you click the seat in the seat map it should allow to assign it for a $0.00 fee. So I hope this helps provide more perspective on both the process and rationale behind international Delta One upgrades. prepare to face entitled whiny negative hungry, tired, rude travelers while not being paid to welcome them and smile while doing solater clean the toilets after them. Commuting is when an employee lives outside of their domicile and goes to work (for example, a pilot who lives in Michigan but works in NYC). At the end of the day its given to you to make you feel better about the money you spent on travel but in no way makes you better. I too frequently fly non-revenue. I almost always get upgraded to first class when flying internationally if I am cautious about which days I fly. I edited that sentence to make things clearer thank you both for pointing that out. Your guess is a good one. If you are a Diamond or Platinum member, you can trade in a regional upgrade certificate. Good for Alex and his family! 2) a separate "airport standby upgrade list" (what we see on the app). Also, the fare category of your ticket. Im happy to have been able to extend this privilege to my family which I wouldnt have been able to afford otherwise if I didnt have my airline job. It was a flight attendant who told me . If you're an AA elite, make sure to update your app -- there may be an upgrade waiting for you once travel resumes. Every time I ever interreact with anyone at Delta Air Lines they thank me for being a Diamond and a million miler. American Airlines app now displays upgrade, standby list by cabin and more, This post contains references to products from one or more of our advertisers. Other first class awards on other days cost more miles and are in a different booking class. All information about the Hilton Honors American Express Aspire Card was collected independently by Eye of the Flyer.). How To Purchase A Gate Upgrade. So are you simply saying that employees dont deserve those seats? Delta does not publish an award chart anymore, although there are plenty of saved screenshots and other reverse-engineered tables that people have created on their own. That means you can request a spot on an earlier or later flight on that same day, then wait to see if your request clear. Reddit, Inc. 2023. Once the boarding process has cleared, you are on your own, probably sitting the back of the bus, diamond or not. So, who were the people on the standby list (accessible on the Fly Delta app) and Main Cabin getting the Delta One call-up? eye roll 1-YOU STEPPED ONBOARD AND IMMEDIATELY ANNOUNCED YOUR STATUS. Delta notes that Medallion complimentary upgrades are available (inventory permitting, of course) on flights to northern South America. How about worry about your own seat, mind your business, and enjoy your flight! Im a flight attendant at Delta also and YOU, my dear winged sister or brother need to stay classy. Articles are of a general nature and should not be relied upon for individual circumstances. Delta employees almost never get seats up front Domestically because they are always given to medallions and in theory, it makes Domestic first class not even worth purchasing because medallions know they will just get the free upgrade. Subscribe to RSS You can sign up for Delta SkyMiles and take advantage of the bereavement . Plus, your own feed of TPG content. Delta is consistently delivering new ways for customers to feel confident when booking their trips, from eliminating most change fees to extending the validity of travel credits through the end of 2022. We used Regional Upgrade Certificates (RUCs) to upgrade to Premium Select and, ultimately, into Delta One. Clearing a non-rev over an ELIGIBLE revenue in ANY cabin passenger is a terminable offense. If upgraded seats are that important to you purchase them instead of getting upset of a benefit (based off of availability) you didnt receive. Flight attendants dont handle seat upgrades. Airlines including Delta dont issue complimentary upgrades into Delta One because they want to sell the 3-9k seat. There seems to be some confusion about revenue upgrades and standby travel. This is for United Airlines. I have been a diamond for many years. Sounds like this gate agent shouldnt have told you who were in these seats in the first place. I love your answer. Go to show passenger. It lets you use the miles in your account to pay the difference between an economy and first class fare and secure it immediately. Anyone can buy a cheaper ticket and hope to get upgraded even if the nonrev did not get on you still would not have been upgraded into Delta One so the point of who is more deserving is quite honestly stupid. Elite members with any Medallion status can upgrade in advance when they purchase a full fare ticket in the Y fare class. one-touch seat upgrades and real-time baggage tracking, in addition to allowing changes or cancellations prior to departure. As a revenue customer, you may be, under certain circumstances, eligible for upgrades. I hope you have a great rest of your week and you get to take a vacation to somewhere awesome soon! How the Upgrade Certificates Waitlist Works Everywhere You Can Be Upgraded Medallion Members are eligible for and rewarded with Unlimited Complimentary Upgrades to Delta Comfort+ and First Class on all routes where the products are available. Stay updated on entry requirements for vacation planning with the Travel Planning Center or view country-by-country details to plan a trip with theDelta Discover Map. Now, you'll get the list broken down by cabin. I do fly some for business, but at least half of the travel that gets me to Platinum every year is personal travel that I pay for out of pocket. Its about the only last decent perk working for Delta. With our any business employees their would be no business without the person paying full price ( for lack of a better word ). I know there was a United flight that was canceled that evening. Wow. See our Privacy Policy, Hilton Honors American Express Aspire Card: A Free Night Award each year, complimentary Diamond status, and several great statement opportunities. If a seat becomes available, they will not be charged a fee. Delta One is considered a premium product and we want our passengers to actually pay for that product, or use their global upgrade certificates that are given as a perk of your status. Non revs deserved you cry baby medallion holder. With the latest release of the iOS version of the American Airlines app, AA has rebranded the upgrade list into a "waitlist" screen. is a senior reporter at TPG. DELTA NEWS ON THE GO. There are plenty of times were stuck in a middle seat in the row by the lav after waiting all day in the airport to get on a flight. Subscribeandfollow. Plus, Regional Upgrade Certificates can be applied to those flights as well but Delta One seats outside the U.S. 50 and Premium Select are not eligible options. I'd recommend getting to the airport as early as possible, then the check in agent will ring the ticket desk to request a seat for you. Its not glamorous all the time, so on the rare occasion we are able to take off and spend the little money were paid to go international, its a job perk to get Delta One. I also asked and FAs told us to stop talking about it! Occasionally, I would get an UNSOLD international First Class seat. If people were upgraded for free into those theyd never be able to sell them. You can do this with any airline, its just annoying. I pretty much knew the answer to her question before I even asked but still gave it a shot. Just because you dont like the response doesnt make it an incorrect response. Your comment about non revenues was totally unacceptable. Time willing, the process would then be to check for passengers who may be eligible for that upgraded seat and the have the non-revenue passenger occupy the previous seat of the upgraded passenger. This content has not been approved or otherwise endorsed by any of these entities. Im certain if you tell a flight attendant or any employee you feel you are more deserving of an upgrade, our CEO has a special policy in place to remove your status for these types of interactions right here. Life is too short to be bitter and upset about someone elses airline status. Its a benefit for hard working employees (and a well deserved one considering the salary most of them make. Of course it was non rev upgrades. Though Delta is extremely concerned about a passengers safety and happiness due to certain flights purchased and upgrades used it is not always enough to place a silver or Golden Medallion in Delta 1. 1. Fortunately, AA updated its app at the end of February to allow the upgrade list to show up eight hours before departure (before, it was just four). Weve long heard that unsold Delta One seats on International routes either fly empty or are filled by non-revs. Check here before booking an award fare. Let us enjoy our hard work and get the seats we deserve. I literally just sat here and read every comment I have been with Delta for 12 years, as a flight attendant and spent 5 of those years in leadership which includes operations and leading over 100 flight attendants at any given time. I believe its about 90% of our Platinum/Diamond medallion members are traveling for work. So much false information being spread. Entitlement is a hellvea drug. Meanwhile, as luck would have it, I was seated next to Alex. Most international carriers have employee travel benefits as well. Likewise, without revenue passengers, there would be no Delta airlines. Hed be an interesting person to grab a cup of coffee with . With Basic Economy, you'll enjoy: A Main Cabin seat. Delta eliminates fee to allow free standby for same-day trip changes Staff Writer. Alex introduced me to his grandmother and two sisters also flying in Comfort+. For the record, I made less than $30000/year at my regional, and the ability to fly in a vacant seat was a perk of my employment. If a passenger is flying with a Global Upgrade Certificate those trump Regional Upgrade Certificates. Chris was nice enough to explain the situation for me and for other flyers out there who, like me, who didnt understand what was happening with those seats. Please view our advertising policy page for more information. And in my opinion the nonrev is more deserving lol. Calling medallion members entitled and whiny because someone asked a question and Chris answered it. Like I said its never a guarantee that we will even get on the flight! I did notice that the other person who scored an upgrade at the last minute was BAR/M which is the same as the first three letters of my first name, and my second initial!
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