When the preflight checks are complete, click Continue to open the Settings page for the Admin Console. After reviewing the information on this page, see Things to do before installation. Does the Jama Connect Application Server Meet the Specifications for Jama 8? Recommended Ubuntu 20.04 or Ubuntu 22.04. We do not support the use of the Azure database, as this is not tested. The Netherlands, Guide to Requirements Management and Traceability, Selecting the Right Requirements Management Tool: A Buyers Guide. Services and Insurance, Industrial Trial account Sign up for a free trial at https://www.jamasoftware.com/platform/jama-connect/trial/ New user account Your administrator has your account username and password Check to ensure that your current user account settings are compliant with the new license (i.e. If you are using Airgap and need to install Docker prior to Replicated installation, pleasefind the supported Docker versions here. 3. Make sure that you follow the instructions to Install the Admin Consoleand configure the NO_PROXY environment variable. -Creating custom Velocity reports, Leveraging custom Velocity reports using Jama Connect Professional Services and additional Velocity training, USA Use of browser extensions/add-ons or the enablement of Compatibility View is not supported while using Jama Connect. Please follow the. TLS Key & Cert (Optional) If you have the key and certificate, click Choose file to select them. Jama Connect vs. IBM DOORS Video Blog Series. If you are using RHEL, make sure you have an active subscription. In the Summer 2023 G2 Grid Report for Requirements Management Software, Jama Connect once again stood out as the clear leader. : Jama and the Admin Console are running but the Admin Console is stuck at "Starting" on the Dashboard. You can use the following rule to allow traffic on all ports for 172.17.0.0/24 subnet which is used by Docker. You have entered the wrong credentials for the database user. Supported Software for Jama Connect 8.79.1 - Self-Hosted It has known performance problems and a different storage driver should be used. Started. Jama Software - YouTube Most Read Articles System Recommendations and supported integrations for theJIH can be found here.TheTaskTop Integration Hub details can be found here. This article will describe the changes and benefits of Jama's updated platform. We do not support custom configurations of Jama Connect databases. document.write(curYr); Looking to learn more about how Jama Connect works in your environment and how to prepare for rollout and adoption? In this Requirements Traceability Benchmark, we examine how traceability is measured, the benefits of Live Traceability, and the best practices that separate top quartile performers from the rest. If you received the correct but forgot to update your Jama user accounts, contact our Support team and they will provide you with steps to manually edit the existing user accounts. The process of installing Jama Connect includes installing and configuring the software. Go to the Jama application server and stop all running container using the below command. Planning your installation (KOTS) - help.jamasoftware.com 13 Jama Software ideas | jama, software, installation - Pinterest However, with updates to Docker our recommendations changed. For the 8.79.1 self-hosted version of Jama Connect, we require Replicated 2.51.0 at a minimum, and officially support up to Replicated 2.53.2. These tasks deliver the components necessary to run Jama Connect. curYr=now.getFullYear(); Upgrading to 8.62 froma pre-8.49.x release will require Replicated 2.42.5 at minimum. In this webinar, we focus on getting data in and out of Jama Connect, enabling effective collaboration resulting in reduced rework and minimized risk. Customizations such as query optimization and additional indexes that are not shipped with Jama Connect will not be supported. If you are using Airgap and need to install Docker prior to Replicated installation, please find the supported Docker . curYr=now.getFullYear(); The more information provided, the better and expedient the support received will be! Just click here to suggest edits. Learn how to optimize your Jama Connect experience. Just click here to suggest edits. The installation script provided by Jama Software in theRelease Notes and in the Help Guideautomatically installs the Docker version supported within that Replicated release. Management, Test System requirements (traditional) - Jama Software Make sure your environment uses only supported software. Use of browser extensions/add-ons or the enablement of Compatibility View is not supported while using Jama Connect. Even if you are running Jama on a test server with potentially few users, you still need to allocate the memory required for the SMALL category. If of the above containers not running, you can take step and check the logs for the specific containers using: If you have changed a configuration file in Docker or Replicated, you need to restart those services properly to make sure they take effect. Begin your discovery journey here! Licensing, Aerospace and Have You Changed the Jama Server IP Address? Dedicated server Is running only Jama Connect, Uses only supported software and environments. Learn the basics of Jama Connect and explore its most commonly used features and functionality. There are two main steps to take a backup of you application: Create a Manual Snapshot via Replicated - This creates a snapshot of Jama Connect and includes your admin console and settings, all current Docker containers that make up the Jama Connect application, and your license provided by Jama Software. Learn more about Jama Softwares Services Engagement methodology, sample Engagement and Project Plans, and an overview of project roles, activities and responsibilities need to review this content for accuracy as currently under review for update recommend removing this one until updated. See what others say about Jama Software. Red Hat 8.4 or 8.6 Supported only when the RHEL Container Tools are not installed. Either your platform is not easily detectable, is not supported by this installer script, or does not yet have a package for Replicated. Disable the firewall on your server and restart the setup to verify that the problem is, in fact, the firewall. Use the information in this table for the server that runs the Jama Connect application. Just click here to suggest edits. In the past, for customers on RHEL-based systems (RHEL, CentOS, Fedora), we supporteddevicemapperin loopback mode. In addition, here you can get RM best practices, how to reduce risk in product development by optimizing your processes, and how centralizing your RM can help. e.g. GO BACK Self-Hosted: Install / Upgrade Consultation Type: Technical Service Time Commitment: 2 Hours Scope: Up to One (1) Jama Connect Environment Work with a technical resource to resolve any questions or technical blockers your System Administrators may encounter during installation. Discovery Center - Jama Software Browser zoom is supported only at 100%. Welcome to the Jama Software Community! Database server can host other databases, but no other applications. There are several common reasons: telnet {database_url or ip_address} {database_port}, You can look into the following log files on your Jama server to get more details on what can be wrong:/logs/tomcat/contour/contour-c3p0.log/logs/tomcat/contour/contour.log. Guide to Requirements Management and Traceability. 135 SW Taylor Suite 200 See https://www.replicated.com/ for details. The Netherlands. Manufacturing, IBM To start the wizard, you use the URL that was generated when you installed the Admin Console. Schedule a ROW to ensure optimization of Jama Connect across your enterprise. Is a Firewall Blocking the Communication Between Jama Connectss Containers and the Server? Jama Connect is the leading solution for requirements, risk and test management, If you believe you received an errant license, contact your Account Manager to remedy the issue. Go to the Admin Console and start Jama. *Also note that support for IE11 will be dropped with the Fall 2021 release (the next Self-Hosted release)**We will support versions released over the past 12 months. Would you like to provide feedback? We do not expect any difference in customers database configurations, settings, indexes, triggers and etc. To prevent session issues, the application should be used in a single browser window. Finding the right level of detail in requirements. See the. Custom configurations of Jama Connect databases (for example, query optimization and additional indexes that arent shipped with Jama Connect). Jama Software sends a Welcome email that includes your Jama Connect license (.rli) file. SeeAuthentication Options for Self-Hosted and Cloud Users (LDAP, AD, Crowd, SSO, SAML)for more information. Contact Support if you have any questions.For a list of recommend storage drivers, please seeDocker's documentation. After reviewing the information on this page, seeThings to do before installation. The system performs the preflight checks. There are two main steps to take a backup of your application: Create a Manual Snapshot via Replicated - This creates a snapshot of Jama Connect and includes your admin console and settings, all current Docker containers that make up the Jama Connect application, and your license provided by Jama Software. The Jama Connect Discovery Center lets you control your knowledge journey and get your questions answered, all at your own pace. System requirements and supported software (KOTS). now=new Date(); We do not support custom configurations of Jama Connect databases. Learn how to write better requirements that lead to clearer, more effective communication between stakeholders, greater transparency, less rework, and, accelerated developmentwithout sacrificing quality. Drop the existing database and create a new one with the same name. Jama Software HEADQUARTERS|135 SW Taylor Suite 200, Portland, Oregon, 97204. SeeAuthentication Options for Self-Hosted and Cloud Users (LDAP, AD, Crowd, SSO, SAML)for more information. Type: Technical Service Microsoft SQL 2017 & 2019. Jama Connect is a Linux-based application that runs on Docker containers and uses Replicated software to "orchestrate" deploying applications. Find help articles, troubleshooting guides, and tutorials Installations, Migrations, and Upgrades Installations, Migrations, and Upgrades Zendesk We use Zendesk, a cloud-based help desk management solution, for our service portal, our knowledge bases, and soon ou. KOTS Installation Prerequisites If you are doing a KOTS installation, please note the following installation prerequisites below regarding server and memory sizing: Application Server Minimum Specifications: 8-core host machine (physical or virtual), 32GB RAM, 200GB storage Ports: 443, 80, 8800, 3306 (for MySQL), or 1433 (for SQL Server) Docker installation fails due to a missing dependency. Databases must be able to accept a minimum of 300 concurrent connections. The license file sent from Jama Software (included in the Welcome email), An application server with the necessary preparation and sizing requirements, A database server with the necessary preparation. Jama Connect 9.0 and future releases are only available via a KOTS This demonstration provides an overview of the Jama Connect platform. Getting Started with Jama Connect: Introduction - YouTube 135 SW Taylor Suite 200 There are times when restarting Docker and Replicated services can fix an installation issue. Are You Pointing an Existing Jama 8 Environment to a New Database? Work with a technical resource to resolve any questions or technical blockers your System Administrators may encounter during installation. Stories, Product Covering concepts like: Management, IBM HEADQUARTERS|135 SW Taylor Suite 200, Portland, Oregon, 97204, Pricing and An installation wizard walks you through the process of uploading the license file, installing Jama Connect, and configuring Replicated settings for the Admin Console. Previously, self-hosted customers had to install and configure every element of the Jama platform. (3 minutes)Learn more at https://www.jamasoftware.com/ Supported Version: 7.7.1.6472 and 7.6.1.6408. Installing the software (traditional internet) If your organization is internet-enabled, follow these instructions to download, install, and configure the software you need for your Jama Connect instance. *Note that IE is not supported with the Admin Console in Self-Hosted installations of Jama 8.x using versions of Replicated < 2.4.0. Upgrading to 8.62 froma pre-8.49.x release will require Replicated 2.42.5 at minimum. TLS certificate and private key to secure the Admin Console and Jama Connect application. Installing the software (traditional internet). Is Jama Connect Configured Behind a Proxy? And monitor and improve overall process performance with Traceability Scores. See https://www.docker.com/resources/what-container/ for details. Installing the software (traditional internet) Install Jama Connect (traditional internet) Install Jama Connect (traditional internet) An installation wizard walks you through the process of uploading the license file, installing Jama Connect, and configuring Replicated settings for the Admin Console. Jama Connects User Guide is the definitive source for learning more about our product and its functionality. We do not support making changes to Replicated outside of the replicated admin console web-UI. You upload the license to your application server, then begin installing Jama Connect. Learn about installation, upgrading best practices, notes for System Admins, and troubleshooting tips. How to Submit an Installation or Upgrade Services Request - Jama Software Jama Connect is a Linux-based application that runs on Docker containers and uses Replicated software to "orchestrate" deploying applications. Note:TheReplicated release notescontain a mix of information targeted at end-users and developers. For details on sizing your database server to your environment, see Resource sizing for database server. The Admin Console is the interface for installing and administering the Jama Connect application. If you want to point an existing Jama 8 environment to a new database, or you are dropping an existing database and creating a new one, make sure that you are following the instructions: 2. Jama Connect Interchange simplifies the process of linking data across multiple product development applications. *Versions released over the past 12 months are supported. Demos, Product Contact Support if you have any questions.For a list of recommend storage drivers, please seeDocker's documentation. Verify if your Jama server has enough memory. With the release of Jama Connect 8, we introduced a significant change to the platform's architecture and deployment model. *We have ended support for MySQL 5.7 in order to provide extensive performance improvements brought about by rearchitecting areas of Jama Connect. Our adoption-oriented approach is custom designed for how your teams work. Navigate to the Jama Support site, then select 'SUBMIT A TICKET' > Installation and Upgrade Services Request. This server can host other databases, but we do not support other applications running on the same server as the database. Defense, Software Our airgap option removes the need for remote API calls. If you have concerns about the default storage driver configuration, please contact Jama Customer Support. Go to the /data/ folder and remove the following folders: 4. This transition began with 8.74 in the Spring of 2022 and has been fully completed with 9.0. First look at how to use Jama Connect to modernize the way you manage requirements and testing. Take a look at why teams choose Jama Connect, sign up for a free 30-day trial, tour the platform in our Get Started video series, and read our customers stories! [CDATA[ Very useful for initial troubleshooting if a container is not running.telnet {database_host_server} {database_port}Useful command to verify if Jama server can communicate with database server. Well cover key features and capabilities, seamless integrations, best practices, and more! We recommend using snapshotting via your VM or taking nightly database backups in order to manually restore the application. Support | Jama Software Development, Financial We recommend disabling firewalls on the Jama server, if possible. Skip the steps above if the Admin Console is not accessible. Portland, Oregon, 97204, EUROPE DOORS, Customer Scroll to the bottom of the page and click Save. Go to the Settings page and make sure all the database fields are filled properly, then select Save. Jama Connect can integrate with a variety of other applications and tools (such as TaskTop and Jira.). The system restarts and opens the Admin Console. JIH versions are supported for 12 months after release. Jama - Third Party Software Applications - Confluence This server can host other databases, but we do not support other applications running on the same server as the database. Importing data into Jama Connect, Import options through Excel and Word, Options for creating data via the API, Exporting reports from Jama Connect, Available reports in Jama Connect, Customizing reports using Mail Merge Jama Connect 8.x Self-Hosted Traditional Upgrade Checklist and Process Documentation. Jama Connect was again named far above all others as the standout leader in the Spring 2023 G2 Grid Report for Requirements Management Software! Launch Your Aerospace & Defense Product Development Processes with Jama Connect . Enter and confirm a password for access to the Admin Console, then click Continue. Supported 64-bit Linux distribution with a kernel of: URL to the airgap-safe portal (included in the Welcome email) for downloading the Jama Connect application file, A unique password (included in the Welcome email) to access the airgap-safe portal, PDF of this installation guide for the version of Jama Connect you are installing. Experience how a modern requirements management solution can redefine your development process. Installing Jama Connect (traditional) - Jama Software Components and what they do Understand the back-end server and database requirements for self-hosted installation or upgrade of Jama Connect. Some reports have multiple versions which cater to different databases, so pay close attention that you download the correct one. Docker containers A standalone executable package of software that includes code, runtime, system tools, system libraries, and settings. Check out these curated resources to learn more! In this section System requirements and supported software (KOTS) Application server requirements (KOTS) Resource sizing for application server (KOTS) Database server requirements (KOTS) It would put the organization out of compliance. From the KOTS Admin Console, adjust the memory settings so that Maximum Memory is 6G and Maximum Memory for Container is 8G. We do not support the use of the Azure database, as this is not tested. If you run into issues during installation, stop what you're doing, and follow these steps: 1. Review the system requirements and supported software to ensure you're meeting the requirements. 5. It supports the entire product development life cycle from idea to launch. Open the Welcome email and download the attached license file to your local system. Weve put our most relevant and valuable contentfrom discovery to optimizationright at your fingertips! Locate the line that starts with REPLICATED_OPTS, Make sure "-e HTTP_PROXY={proxy_url}" is set properly. The installation process consists of these tasks: Would you like to provide feedback? Jama Connect license The license included in your Welcome email. Stop Jama from the Admin Console Dashboard. If you encounter issues installing or upgrading Jama Connect 8, walk through the checklist below before submitting a Support ticket. Jama Software 8.62: Docker 19.03.8 is recommended. now=new Date(); The installation script provided by Jama Software in the Release Notes and Help Guide automatically installs the Docker version supported within that Replicated release.
